To ensure proper data synchronization, the system locks an order, meaning that it prevents editing of the same order from different devices.
An order being edited on another device (e.g., at the cash register) will be marked with a lock icon.
When you try to open it, a system notification will appear on the screen.
Until the employee exits the order editing mode at another station, it will not be possible to open it in the app. And vice versa: if an order is edited in the app, it cannot be opened from another device.
Since automatic order locking closes access to an order, we have added automatic order unlocking when the smartphone screen is locked. This will prevent an order from being locked if a waiter forgets to exit the order and immediately locks their device screen.
If there are unsaved dishes in the order, they will automatically save.
If the order is empty when the screen is locked, it won't save.
If the screen is locked while creating a dish (editing its required parameters), such a dish won't save.