There is an option for automatic kiosk blocking. The reasons for which a kiosk needs to be blocked are set in the service menu (manager panel) in the Settings > General settings section.

When a kiosk is blocked, a notification about the kiosk being blocked and the reason(s) is sent to the email.

When a kiosk is unblocked, a notification about the unblocking of the kiosk and its reason(s) is also sent to the email, but it should be kept in mind that the kiosk will be completely unblocked when all reasons for the blocking are eliminated. For blocking reasons related to the status of devices, automatic unblocking is provided after the blocking reason is eliminated.

Possible reasons for kiosk blocking:

• the shift has exceeded the common shift duration set in the r_keeper_7 manager station (to block for this reason, in the Settings > General Settings section of the management station, enable the BLOCK THE KIOSK IF THE SHIFT DURATION EXCEEDED THE VALUE SET IN R_KEEPER_7 parameter). After closing the common shift, it is necessary to restart the kiosk.

• the printer is about to run out of paper (to block for this reason, in the service men, in the Settings > General Settings section, enable the LOCK WHEN PAPER IS LOW parameter); automatic unblocking is provided as well.
• the printer has run out of paper (to block for this reason, in the service men, in the Settings > General Settings section, enable the LOCK WHEN PAPER IS OUT parameter); automatic unblocking is provided as well.
• a printer error occurred (to block for this reason, you need to enable the LOCK WHEN PRINTER ERROR parameter in the service menu Settings > General Settings); automatic unblocking is provided as well.
• the fiscal shift has exceeded 24 hours (to block for this reason, in the service men, in the Settings > General settings section, the LOCK WHEN FISCAL SHIFT EXCEEDED 24 HOURS parameter should be enabled); automatic unblocking is provided
• the fiscal registrar is unavailable (to block for this reason, in the service men, in the Settings > General settings section, enable the LOCK WHEN FISCAL REGISTRAR UNAVAILABLE parameter); automatic unblocking is provided;
• there are receipts that have not been sent to the FDO (Fiscal Data Operator) (to block for this reason, in the service menu, in the Settings > General settings section, enable the LOCK WHEN THERE ARE UNSENT CHECKS (RECEIPTS) parameter); automatic unblocking is provided.

The kiosk may also be blocked for other reasons, such as:

• when automatically closing a shift, if such a parameter is configured in the r_keeper_7 service menu (Menu Settings > Parameters, parameter Automatic closing of common shift); 
• upon receiving a task from the Centralized Management software.

When a kiosk is blocked, a notification letter is sent to your email.