1. Topics


#

Topic

Chapters

Hours

1

Introduction (what is RK7)

1.1. R-keeper in general: application purpose for customer

1.2. Main functions of RK7 software

1.3. Restaurant types and schemes, functions diversity

1.4. Difference between RK7 and RK6 (and other POS software)

1.5. Automation of complex organisations (software and hardware integration)

1.6. Other UCS software and RK7

1.7. Learning UCS software: purposes, methods

2

2RK7 files and folders

2.1. RK7 distributives

2.1.1. Servers and clients

2.1.1.1. Reference server (refsrv.exe)

2.1.1.2. Cash server (midserv.exe)

2.1.1.3. Stations

2.1.1.3.1. Cash station (doscash.exe)

2.1.1.3.2. Print station (winprint.exe)

2.1.1.3.3. Pocket station (deprecated) and PDA - additional module

2.1.1.3.4. Manager station (rk7man.exe)

2.1.1.4. Report server (rkreportsserver.exe)

2.1.1.5. RK7tmsrv.exe (deprecated)

2.1.1.6. RDSserv.exe

2.1.1.7. RemoteFM.exe

2.1.1.8. RK7HotelSrv.exe

2.1.1.9. AppGetVideoView.exe

2.1.1.10. Other files (DLL and other software modules)

2.1.2. INI files (settings) and XML

2.1.3. Log files (error reporting): STK

2.1.4. Language files: XLF

2.1.5. Databases (DBs)

2.2. Optional modules

2.2.1. PersonalDiscountSystem

2.2.1.1. R-Keeper CRM (deprecated CardSystem5)

2.2.1.2. PersonalCards (Pcards + Cardserv + Syncard)

2.2.2. KitchenDisplaySystem

2.2.2.1. KDS1 (local)

2.2.2.2. KDS2 (internet)

2.2.3. VideoDisplayUnit

2.2.4. VideoControl (v.2)

2.2.5. WebMonitoring (java) and (asp) - deprecated

2.2.6. SecondScreen (XML) and SecondMonitor (2 different applications)

2.2.7. MobileWaiter7 (through TMS7) WinCE and iOS and Android

2.2.8. Rk-Order (through iPadServer)

2.2.9. Delivery 7 (through R-Keeper CRM)

2.2.10. WebReports (2 different applications)

2.2.11. MailingReports

2.2.12. Reservation

2.2.13. WebOrders (through Delivery)

2.2.14. MenuBoard

2.2.15. GuestQueue (through VDU)

2.2.16. Terminal intermediate servers

2.2.16.1. TMS7.exe

2.2.16.2. iPadServer.exe

2.2.16.3. FarCards.exe

2.2.17. DashBoard (web)

2.2.18. Kiosk (self-service terminal)

3

3

Interconnection with other software

3.1. UCS software

3.1.1. StoreHouse 4 (and HeadOffice) and 5


3.1.2. Shelter (v.2)

3.1.3. PoolJet

3.1.4. TimeKeeper (deprecated)

3.1.5. GameKeeper (v.3) through FarCards 5

3.1.6. Common server (router) + Feature servers

3.1.7. CRM7


3.2. From other developers

3.2.1. Bowling

3.2.2. Restorun

3.2.3. Berg


2

4

Hardware and utilities

4.1. Operating systems

4.1.1. Windows

4.1.2. DOS

4.1.3. Macintosh and iOS

4.1.4. Linux and Android

4.2. Database management systems

4.2.1. Microsoft SQL

4.2.2. Oracle (deprecated)

4.2.3. Firebird

4.3. Utilities

4.3.1. IBexpert

4.3.2. Sysinternals

4.4. Networks

4.5. Web servers

4.5.1. IIS

4.5.2. Apache Tomcat

4.5.3. Other

4.6. Hardware

4.6.1. UCS

4.6.2. PC

4.6.2.1. Desktop

4.6.2.2. Mobile

4.6.3. Special

4.6.3.1. Printers

4.6.3.2. Readers

4.6.3.3. Displays

4.7. Drivers

3

5

Licensing

5.1. RK7

5.2. Optional modules

5.3. Other UCS software

5.4. Using LM.exe and l.ucs.ru

5.5. Using LUpdater.exe and other licensing modules

5.6. Hardware keys and software codes

5.7. Lifetime and SaaS licensing

2

6

Languages

6.1. Files .xxx

6.2. Using langer.exe and langun.exe

6.3. UDB translation

6.4. Integrated language support settings

6.5. Countries features (bits in charset, font over foreign charset)

6.6. Localize (Pootle) and Weblate systems

2

7

Objects

7.1. Code

7.2. Type

7.3. Status

7.4. Properties

7.5. Relations between objects

2

8

Data exchange and processing

8.1. Interfaces

8.2. Documents

8.3. Layouts

8.4. Forms

8.5. Selectors

8.6. OLAP (online analytical processing)

8.7. Export and import (from DB to file, vice versa)

8.8. Scripts

8.8.1. For layouts

8.8.2. For operations

8.8.3. External files

8.9. Formulas

3

9

Rights and accessibility

9.1. Users

9.1.1. Dealers

9.1.1.1. RAL.dat, DB ownership

9.1.1.2. Predetermined objects and settings

9.1.2. Managers

9.1.3. Restaurant staff

9.2. Operational and object rights

9.3. Restrictions, exceptions

9.4. Passwords, encryption

3

10

Planning and installation

10.1. Basic configuration

10.2. Optional modules

10.3. Upgrade

10.4. Curtail assembly

10.5. Scheme change

10.6. Intermediate servers usage

3

11

Failures and errors

11.1. Log files usage

11.2. On screen error messages

11.3. Tests

11.4. Backup and restore

2

12

Manager station

12.1. Menu structure

12.1.1. Menu

12.1.2. Modifiers

12.1.3. Combos

12.1.4. Money: currencies, prices, taxes

12.1.5. Visits and orders

12.1.6. Employees

12.1.7. Places: tables, hall plans, positions

12.1.8. Customers, card entry

12.1.9. Discounts and markups

12.1.10. Stations and devices

12.1.11. Input and output, user interface

12.2. Schemes, groups, types, classifications

12.3. Object usage

12.4. Sorting, filters, inspector view, search

12.5. Settings usage

12.6. Built-in editors

16

13

Cash station

13.1. Navigation among forms

13.2. Operations: order related and service

13.2.1. New order

13.2.2. Change order

13.2.3. Close order, payments

13.3. Optional functions

13.4. Employee behavior

13.4.1. Manager

13.4.2. Cashier

13.4.3. Waiter

13.4.4. Barman

8

14

Reports

14.1. Modes

14.1.1. Cash reports

14.1.2. Refsrv.exe CUBE reports

14.1.3. Report server OLAP reports

14.1.4. Web reports

14.1.5. Interactive reports (IR)

14.1.5.1. Plugin for rk7man.exe

14.1.5.2. Feature server for SQL

14.1.6. Mail reports

14.2. Cubes

14.2.1. Cube structure

14.2.2. Modeling new cube

14.2.3. Cube calculation

14.2.4. Direct SQL-query reports (cubeless)

4

15

Information sources and support

15.1. Internet sites for dealers

15.1.1. support.ucs.ru

15.1.2. tracker.ucs.ru

15.2. Mail type communication

15.3. Voice type communication

15.4. Remote desktop and analogs

15.5. Distributives (ftpint.ucs.ru) and translation exchange

15.6. Advertising (leaflets and web-sites)

15.7. User manuals

2



2. Dealers


2.1. Dealer engineer is expected to learn all topics from the table above and he must be able to install, set up UCS software and support its customers.