All requests for technical support must be made in sd.rkeeper.ru system.
When creating a request, specify the Product category indicator — r_k Delivery.
What should a request for r_k Delivery contain?
- Object code
- Approximate time the problem was observed
- Order number if the problem is related to the order
- Description of the problem. A text description of the situation is allowed, it is preferable to add screenshots, videos, a script for replicating the issue to the text.
Product Development Requests
If your request is related to the development of functionality, please additionally indicate:
- Corporation Number
- Please describe your suggestions for improvement