An Internal Request is a document created manually to form requests for the supply or production of goods for the organization's departments.
This functionality is convenient to use in enterprises with a large number of production workshops, enterprises with a separate central kitchen facility, or a separate procurement warehouse. In such enterprises, internal requests for purchasing, transferring, or producing goods are issued for "communication" between departments, for the subsequent sale of finished dishes at sale locations.
Internal requests are issued manually when the customer department places an order for:

  • the production of finished dishes from a central kitchen facility, for subsequent sale without further preparation;

  • the production of semi-finished products by the relevant production workshops, for using these semi-finished products to produce finished dishes at the sale location;

  • the purchase of goods required for banquets.

The department creates one general internal request, where the "Department" and the "Customer" will be the same department

and the entire list of required goods is specified.

To process an internal request, it will be necessary to create child requests for each department. Each executing department will receive its own automatically generated child request based on the defined routes on the product cards, which it will process to fulfill the main internal request.

An internal request can also be created directly for the supplier department if creating additional child requests to process the original request is not required.