Online Write-off – the automatic import of  menu items (dishes) consumption after order (check) payment in R-Keeper and automatic generation of delivery notes based on these sales.
Additional configurations are required for online write-off functionality:

  • In r_keeper, online data collection from cash servers to the R-Keeper accumulation database must be configured.

  • In r_k StoreHouse Pro, perform the necessary settings.

  • UCS company recommends using this functionality for organizations with a small, rarely changing menu assortment.

  • Both systems (r_keeper and r_k StoreHouse Pro) have data update frequencies in their databases. As a result, the data discrepancy between the databases can be several minutes.

  • At the time of this User Manual release, the "Interchangeable Goods" functionality is not used in Online Write-off.

All documents are generated by the system automatically according to the rules defined in the r_k StoreHouse Pro database.
Automatic documents are updated by the system (added, edited, deleted) during the working day. Manual editing of these documents is not available.
During online write-off, two physical dates are always controlled (yesterday and today). This is because after 00:00, some r_keeper stations may close the cash day and start working in the new cash day, while other stations may not have closed the cash day yet and are still working in the "yesterday" cash shift.
In addition to sales, all deletions with the "write off" flag set for their reasons will be imported and written off in online mode.
If the "Write-off at Cost Price" flag is set in the import settings for the write-off correspondent, then Goods Issue Notes (“Delivery Notes”) for requests from this correspondent will be written off at cost price.
If the necessary preparatory work with directories for correct write-off formation (defining write-off departments for goods, creating and defining sets) has not been completed in r_k StoreHouse Pro, then during online write-off, requests will not be processed in full. As a result, an error log will be generated. This log can be viewed in the import log.
If notification of errors during import or write-off is configured, the log will be sent via email. The frequency of sending messages can also be configured.
If new menu items (dishes) were added in R-Keeper during the current cash day's sales, then when these menu items are sold, r_k StoreHouse Pro will not be able to process such requests because the new menu items will not have a defined write-off department and set. If these errors are corrected, the corrected items will be processed automatically during the next automatic update.
The system provides for the generation of compensated entries in delivery notes for items with insufficient stock. This function allows for seamless online write-off. Compensated entries are displayed in all reports and can be corrected retroactively. When receipt notes or other receipt documents are posted for the department, compensated quantities will be recalculated automatically.
Documents created as a result of online write-off can be deleted, and manual re-import and write-off can be performed.