To update r_keeper 7 to version 7.7.0.213 and later, a paid license is required — R-Keeper _ module_ Update.
You may get a one-year free license till September 2023. After a free period expiration, you should pay for the license prolongation.
For updates to versions up to 7.7.0.212, a license is not required.
Required Number of Licenses
When ordering update licenses, you must specify a number of licenses equal or greater than the number of master licenses for the cash stations of this object. If you specify the number of update licenses less than the number of object's active cash stations, you will not be able to create an order — the license system will generate an error.
If there are several restaurants in the reference server database, a license must be purchased for all objects in the database. If there is no active license for at least one object, the reference server will not start the update process — the system will generate errors.
Pay attention to closed objects. They should have the Inactive status. These objects include:
- Closed objects
- Objects that are not used but needed in this database, for example, to view reports
- An object for which an update license was not purchased.
Unless an update license is purchased for inactive restaurants after the system update, they cannot be updated to the Active status.
How to Buy Update License
To get a license:
- Go to the license system
- Start creating a new order
- Select:
- Product Type — Subscription License
- Software — R-Keeper _ module_ Update
Select the required license in accordance with the active cash stations: the number of cash stations is indicated in the license name
If you specify the number of update licenses less than the number of the object's active cash stations, you will not be able to create an order - the licensing system will generate an error.
- Click on the Order button.
- Pay for the order.
You can buy licenses only in packages, i.e. one order for one object.
After obtaining a license, it must be activated.
The active license will appear at the bottom of the object card. You can now update r_keeper before the license expiration date.
7 calendar days before the update license expires, a system message will appear daily at cash stations: «The update license is expiring, please contact your dealer». After the license is prolonged, the message will stop appearing.
Updating Versions within r_k Cloud
For all active r_k Cloud objects, an update license is issued free of charge for the period paid for these objects. You don't need to purchase anything extra.
If you encounter any problems, please contact technical support.
License Variants
No | License Name | Cash Stations Q-ty | Months Q-ty | Note |
|---|---|---|---|---|
| 1. | R-Keeper _ module_ Update_service, 1 cash desks _ 36 month | 1 | 36 | |
| 2. | R-Keeper _ module_ Update_service, 1 cash desks _ 12 month | 1 | 12 | |
| 3. | R-Keeper _ module_ Update_service, 2-3 cash desks _ 12 month | up to 3 | 12 | |
| 4. | R-Keeper _ module_ Update_service, 2-3 cash desks _ 36 month | up to 3 | 36 | |
| 5. | R-Keeper _ module_ Update_service, 4-6 cash desks _ 12 month | up to 6 | 12 | |
| 6. | R-Keeper _ module_ Update_service, 4-6 cash desks _ 36 month | up to 6 | 36 | |
| 7. | R-Keeper _ module_ Update_service, 7-10 cash desks _ 12 month | up to 10 | 12 | |
| 8. | R-Keeper _ module_ Update_service, 7-10 cash desks _ 36 month | up to 10 | 36 | |
| 8. | R-Keeper _ module_ Update_service, over 10 cash desks _ 12 month | more than 10 | 12 | |
| 9. | R-Keeper _ module_ Update_service, over 10 cash desks _ 36 month | more than 10 | 36 | |
| 9. | R-Keeper _ module_ Update_Enterprise, 1 cash desks_ 12 month | 1 | 12 | Under prior approval for chain objects |
| 10. | R-Keeper _ module_ Update_Enterprise, 2-3 cash desks_ 12 month | up to 3 | 12 | Under prior approval for chain objects |
| 11. | R-Keeper _ module_ Update_Enterprise, 4-6 cash desks_ 12 month | up to 6 | 12 | Under prior approval for chain objects |
| 12. | R-Keeper _ module_ Update_Enterprise, 7-10 cash desks_ 12 month | up to 10 | 12 | Under prior approval for chain objects |
| 13 | R-Keeper _ module_ Update_Enterprise, more than 10 cash desks_ 12 month | more than 10 | 12 | Under prior approval for chain objects |