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- At the manager station, go to Service > Stations and Devices and select a required cash server
- Add the VDU cash server interface driver to this cash server Drivers tab:
Configure the driver parameters:
- Local port — a free port of the cash station. If the port is busy, the next consecutive number will be used
- VDUID — the VDU station or station group identifier. Several VDUs can be used at once: for example, if there are several restaurants in one local network and they all use VDUs. The parameter value must match the VDU ID in the settings of the VDU cash server interface driver
- LogFile — the log file name. If the parameter is empty, logging is not performed
- LogLevel — the logging level
- IP Port — the VDU port to which orders are sent
- VDUVersion — a VDU protocol version
- Decode From, Decode To — the data recording parameters sent and received by the VDU
- HttpUser — the VDU username. The user must be created in advance and have the Http Access right
- HttpPassword — the VDU user's password
In Options > Parameters, configure the additional parameters in
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Installaion > Link with other systems > KDS and
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VDU section.
Info To show a short dish name on the VDU screen (Print > Short Name),
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enable the
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Short
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names in VDU
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parameter.
To do so, go
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to Options > Installation >
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Link with other systems > KDS and VDU > Short
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names in VDU.
Create a user that will be used for
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logging in to the VDU system. To do so, go to Personnel > Employees and create a new employee.
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Specify the name and password that you indicated in the properties of the
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VDU cash server interface
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driver.
Next,
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add the HTTP ACCESS
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right in the properties of the new employee group.
- Go
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- to Service > Stations and Devices and open the cash server properties. Fill in
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- the HTTP data port parameter in the HTTP Server section. Remember this port as you will
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- need to
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- specify it in the VDU settings
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Open the HTTP
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- Rights section and select HTTP Access in the XML Interface
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- field
- Bind the created interface to the logical one.
Go
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- to Service > Interfaces and create a new interface.
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- In the interface settings, select the
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- previously added VDU Cash server interface
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- driver
- Save the
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- changes.
VDU
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Settings
The VDU setup process is the same on for any platform.
- Start the rostvdu.exe file
- To enter the setup mode, press the Setup|Copy button on the special keypad
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- in the top right corner or use the r button on the computer keyboard and the system will request the password. The default password is 1.
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- Press the Enter button on the special keypad or the t button on the
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- computer one.
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- The first time you run VDU
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- , a window for entering the license key will appear. Enter the key and press OK.
The license can also be entered in the License field of the VDU.ini file
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- After activation, the license information will appear, and other settings will become available
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Interface Description
Below are descriptions of tabs is description of the VDU settings interface tabs.
Orders processing
- VDI ID is — the ID of the VDU station
- VDU NAME is — the name of the VDU station. This parameter is mandatory.
- 'Full return order ' means — a return of a fully discarded reset order with the electronic queue reset return and resending the status to r_keeper. Functions only if the order has been discarded reset at this station. Just press Press Return to activate the capabilityoption. Applies to 40 latest orders.
- 'Net drop only ' means — enabling order discarding reset only via the network. For example, if the setting option is activated for the Ready status, this status can be obtained only if an order is discarded reset at another VDU, i. e. over via the network. It will be impossible to discard reset an order on this device.
- 'Full drop by other VDU ': — if this option is activated for any status, once an order having with this status is discarded reset on another VDU, this order will be fully removed from the current device regardless of the number of assigned statuses. Used as the function 'start Start performing an order' option if there are several stations having the same set of orders.
- 'States ' are — dish readiness statuses:
- None
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- — an order is received
- Preparing
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- Ready
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- Collect
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- — an order is being assembled
- Collected
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- — an order is assembled
- Takeout
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- — an order is
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- taken by a customer
- Autodrop means that — an order is automatically discardedreset
- The Full Autodrop function is used together with the Autodrop parameter. If enabled together with it,
- resets orders fully regardless of the number of statuses
- Drop confirmation means — a confirmation of order discardingreset
- Full drop one unpaid : — if 'Drop one unpaid order' is enabled and this parameter is activated, an order will be discarded reset fully regardless of the number of statuses
Appearance > Main view
In the 'Main view' section, you can configure the VDU viewdisplaying.
- 'View mode ' means — the view type. The types are Table (as a table) or Column (in columns), either the Table or the Column
- Columns — Columns means the number of columns
- 'Line spacing ' is means — the spacing between dish lines
- 'Order spacing ' is — the spacing between orders
- 'Double buffered ' means double buffering. Enable — enable it to eliminate flicker in slower systems (, like WinCE-ARM).
- 'Show streams on password screen ' means — enabling filter editing by categories before opening the settings
- Height is — the height of a VDU screen
- Width is — the width of the VDU screen
- Top is — the top screen margin
- Left is — the left screen margin
- 'Show buttons, show setting button ' — allows to display arrow buttons on the screen to make selection with the mouse or the touch panel more convenient. Displays an icon for quick access to settings
- 'Show OrderNumber panel ' means — to display the order number panel
- 'Show summary panel ' means — to display the summary panel on the right side of the screen.
Appearance > Order view
In the 'Order view' section, you can configure the order viewdisplaying.
- Float Qnt is displaying — to display the quantity of dishes with one decimal place for weighted or dosed goods
- 'Historical' means showing Historical — to show deleted dishes and modifiers in the order, as well as wells order transfer/breakdown in an order. Dishes added within 5 seconds do not require VDU reset
- 'Hide deleted orders' means to hide deleted orders
- 'Pack modifiers ' is displaying — to display modifiers
- 'Start timer from first dish ' means — to start the timer from the first dish
- 'Rise ready orders ' means — to place ready orders before the selected group. A group can be selected in the window on the right.
- 'Resort dishes ' means resorting — to re-sort dishes in an the order by print groups.
- 'EQ Label type ' is — the electronic queue tag type. Available options are Latin or Cyrillic characters, numbers, by Unit number (see details in the section Filtres > Units section) and by table number.
- 'Apply streams filter ' means that — to make the print group filter also starts start taking service print orders. When enabling, please check that the PrintGroup fields have the same classification as the FastFood protocol
- 'Separate checks ' means that — separate order sessions are not united in one order. Applicable to service print orders
- 'Ungroup streams' means to ungroup streams
- Ungroup streams
- 'Stream name as waiter ' means — to use a waiter's name as a stream name
- 'Show EQ label ' means showing — to show an electronic queue tag
- 'Show Seq number ' means showing — to show a serial number'
- Show unit number' means showing a unit numbernumber
- 'Show drop number ' means showing — to show the number of a discarded reset order.
- 'Reset ID after drop ' means — to reset the ID after an order is discardedreset
- 'Show combo comps Qnt ' means — to show the number of components in combo dishes'
- Show combo Qnt ' means — to show the number of combo dishes
- 'Show Combo comps ' means — to show components of a combo dish
- 'Use card number (last 4 sym) ' means — to display the last four digits of a card number instead of an electronic queue number.
Appearance > Fonts
In the Fonts section, you can configure the font parameters for VDU screen elements: the size, width (normal, fixed),
weight (normal, bold) and style (roman, italics). To open the Fonts section, you should select it using
the Up\/Down button and confirm your choice by pressing the Select button. To return to the main settings window, press the Reset Return button.
When opened, the section displays the list of VDU screen elements for which you can configure their own font parameters:
- Font
- Encoding — the
- 'Font' means a font
- 'Encoding' means font encoding. For RK7 r_keeper 7 data encoding to be correct, the value must be 1251 Windows Cyrillic.
- Available font parameters:
- Style : — roman or italicor italic
- Weight : — normal or bold
- Width : — a normal font or a font having with a fixed width —Fixed
- Size (height)
- Font parameters that can be configured:
- 'Page header ' is — the main window header'
- Order header' is the order header
- 'Combo component ' is — the line containing a combo dish component name'
- Combo ' is — the line containing a combo dish name
- 'Dish line ' is — the line containing a dish name
- 'Modi ' is — the line containing a modifier name.
Appearence > Colors
Color Settings
- 'Parked order color ' means — the window of a parked order
- 'Second late timer ' is — the timer font and background color after the second delay period in order preparation elapses
- 'First late timer ' is — the timer font and background color after the first delay period in order preparation elapses
- 'Deleted dish ' is — the font color for the quantity of a deleted dish (, the name of a deleted dish remains in red)
- 'Changed Dish ' is — the font color of a dish, the quantity of which has been changed in the process of arranging forming an order
- 'Normal order color ' is — the active order window'
- Dropped order color ' means a discarded — the reset order window
- 'Payed order caption ' means — the header of a paid order
- Unpaid order caption ' means — the header of an unpaid order
- 'Order Number Panel ' is — the window for entering the number when discarding resetting an order
- 'Top panel ' is — the main window header
- Main Window is the main window — Only background color change is availablecan be changed.
Interfaces
The tab On the Interface > General is for configuring General tab, you can configure connection to r_keeper _ 7. Indicate Specify the following in the respective corresponding fields:
- The POS cash server address and port that are indicated in the POS server properties of the HTTP Server section.specified in the HTTP Server section of the cash server properties
- The user having the HTTP Access rights and the password.
- The protocol version, which is VDU Protocol. The version must match the setting in the driver VDU cash server interface driver properties
- Press the sign the
sign to check connection. The VDU must confirm that everything is OK:.
The Load Balancing setting is required for balancing orders within restaurants. The Load Balancing balancing group is configured using an ArbitrageID.
An ArbitrageID is the group code. Group A group is a body set of VDUs having the same ArbitrageID. The whole group also must have the following same parameters:
- VDUID
...
...
- Print groups
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- Displaying units
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- .
As a rule, there is one VDUID within a restaurant. However, each shop restaurant department can have several parkers packers, so indicate specify the same ArbitrageID to balance orders within a shop department between several VDUs
. Balancing can be performed by orders and by dishes.
You cannot use different balancing within a group; if . If both BusyLevelByDishes and BusyLevelByOrders are disabled, that means that balancing is disabled.
Possible configurations are: 'by dishes', 'by orders' or 'both disabled'.
- By dishes
- By orders
- Both disabled.
Other parameters:
- 'Info other VDU drop ' means — to inform other devices on discarded about reset orders. Information on order status cancellation is also returned to other stations
(those where stations where this order was also displayed). If this order is already fully discarded reset at these stations but the option ' Full return order ' option is enabled, the order will also return to the screens of these stations
having the previous status (, if this status is configured for displaying). Applies to 40 latest orders - 'Info R-keeper drop ' means — to inform r_keeper _ 7 on discarded about reset orders
- 'Accept drops ' means — to discard orders discarded reset orders which are already reset on other devices.
Filters > Units
The system allows one VDU copy instance to work with several points of sale cash stations or several VDU copies instances to work with one POScash station.
To determine the connection between a POS cash station and a VDU, the VDUID parameter is used that is indicated both in the VDU settings and in the POS cash station settings.
To limit the list of stations to which a VDU should interact, the Units section is used.
To access the Units section, you select it using the Up\Down button and confirm you choice by pressing the Select button.
To return to the main settings window, press the Reset button. When the section is opened, you should enable the parameter "Enable units configuration"
using the Select button parameter. Then you will see the field for entering identifiers of POS stations with which it is required the cash stations to restrict interaction with:
Procedure for entering POS cash station identifiers:
- Indicate Specify the identifiers separating them by spaces
- For RK7 a POS r_keeper 7, a cash station identifier is the station code
- Identifier values are entered using numeric keys, the Select button is used as the space
- To select stations in the list, use Up\Down buttons; to . To confirm your choice, use the Select button.
In addition to restricting interaction for each POS cash station, you can specify your own color for orders : to this end,
there are color options — there is a color button for each entry in the station list. There is a capability
It is also possible to make a unit number disableable on the VDU screen; to . To do sothis, you change
the parameter DoNotShowUnitNum DoNotShowUnitNum parameter from OFF to ON in ON in VDU.ini.Note
| Info |
|---|
The VDU.ini file encoding is UTF-8 |
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Using
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VDU
For an order to be displayed on a VDU, it should be saved. To do so, press the green check mark at the POS cash station and confirm saving.
An order should appear on at the VDU.
If an order is displayed, everything is configured accurately and functions correctly.
VDU Status Codes
The VDU status code is displayed in the top left corner next to the clock:
The status code can change depending on the received data package and allows to analyze various problem situations arising in the process of sending data to a VDU.
Possible VDU status codes are:
- P means — a VDU protocol mismatch in RK7mismatch of the VDU and r_keeper 7 protocols. In some cases, it can appear because of a license mismatch. Check the protocol protocols in VDU settings and at the manager station
- N means there are — no packages. This is a default status after starting a VDU
- I means that — a package is received but has a different VDUID
- L means that — a package is received, the VDUID is proper, but the license is incorrect
- U means that — a package is received, the VDUID is proper, the license is correct, but packages have been sent by a device that is disabled on this VDU
| Info |
|---|
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It is recommended to analyze VDU status codes when using one device sending data to a VDU. |
Additional Settings
Special Aspects of Setting Up Mobile POS Terminals to Work with VDUs
If orders are saved at the mobile terminal and several VDU stations are used, orders appear on all VDU screens
and are not filtered even when the parameters are enabled in the 'Do not show' group section. Such orders are filtered only if a restaurant has at least one active service schemascheme.
| Note |
|---|
Displaying orders on VDU screens immediately after saving them at the mobile terminal functions only together with |
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r_keeper 7. |
After taking receiving an order at the mobile terminal in the Electronic queue configuration, this order appears on the VDU screen
in with the special status: it is impossible to discard reset such an order before opening it at the POScash station. After opening and paying for ( or cancelling ) such an order at the POScash station, it is deleted from the VDU without any doubling.
Using the EndQueTimeout parameter EndQueTimeout you can configure automatic discarding reset of unpaid orders in a specified time.
Using
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Computer Keyboard
For operational purposes, you can use a standard keyboard instead of the special keypad. Such capability is supported both for the program VDU and the WinCE VDU.
| Correspondence Table of Special Keypad Keys and Computer Keyboard Keys | |||
|---|---|---|---|
Special | |||
keypad | Computer keyboard | Special |
keypad | Computer keyboard | ||
1 | a | Up Arrow | f |
2 | b | Down Arrow | m |
3 | fr | Left Arrow | g |
4 | d | Right Arrow | n |
5 | e | Reset | o |
6 | h | Return | p |
7 | i | Park. | q |
8 | j |
Settings | r | ||
9 | k | Copy | u |
0 | l | Selection | s |
Enter | t | ||
Reset (long reset) | w |
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| Note |
|---|
When using a computer keyboard in the VDU system, the keyboard layout must be English and Сaps Lock must be turned off |
Setup of
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Service Print
It is assumed that standard service print is configured and works in the system.
To configure service print bound linked to the VDU system, you shoulddo the following:
- Go to the manager station. Add a new classification and categories in
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- Menu >
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- Menu Classifications
- Go to Options > Parameters > All > Installation > Link with other systems > KDS and VDU > KDS Classification
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- and VDU and
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- select the classification for work with the VDU in the the Reference field of the parameter properties
- Restart the VDU and send several dishes from the
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- cash station
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- , having saved them
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- Enter the VDU
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- setting mode and configure the
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- Do not show
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- parameter. Select the dish categories that must not be processed on this VDU screen.
When enabling the parameter KDS Classification for KDS and VDUand VDU parameter is enabled, service receipts checks will have an additional section containing barcodes that can be used for labelling dishes.
To avoid printing barcodes, you should edit the current service receipt check layout by deleting the band or changing the script:
Displaying Orders
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after Saving
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To display an order on the screen after saving it or printing a pre- bill, you should configure sending orders to the VDU via service print.
To do so, you should:
- Add the
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- Print to TCP/IP printer (Windows) driver to the
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- cash station
- Configure the following parameters in the Options section of the driver properties
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- :
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- Printer address
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- — the IP address of the computer where the VDU is installed
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- Printer port
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- — any
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- free
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- port
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- Keep connect
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- — to set the Preconnect value.
Add any printer to the driver and clear the Encode lines for the printer. Next, add the service print layout from the VDU directory (— SP.mak).
Configure service print of this layout when for changing/,adding /and deleting dishes. Configure the added printer as an XML printer.
Delete the VDU cash server interface from the POS cash station.
SAPI4 Voice Generator Setup
To configure voice notifications that orders are ready, you shoulddo the following:
- Install Infovox Desktop 2.220 Engine and the voice module
- License the program as by default a trail version is installed for 1 month and after this period the module will stop functioning
- In the installed Lexicon manager app, add the *.dic dictionary of the installed voice module on the tab Lexicon > Voice Associations > Add LexiconLexicon tab
- In the Interface > Sound of the VDU settings of the section Interface > Sound, select the installed voice generator and specify the playback speed and text.
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These settings can also be
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specified in the VDU.ini settings file:
| Code Block |
|---|
SAPIEngine=Alyona (Russian) SAPI4 22kHz ; the full name of the voice generator |
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SAPISpeed=85 ; playback speed. Optimal is 80-100 |
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SAPISpeakTxt=Order <EQLabel> is ready ; playback text. You can add the <EQLabel> variable to the text; during playback it will be changed to the electronic queue number. |
Electronic Queue Setup
Current Version
The current electronic queue version is called QMS. It is this version that should be set up and connected. The settings are described in the corresponding sectionarticle.The legacy
Legacy version
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— EQ
To set up the EQ electronic queue:
- Open the settings window. Press the r button on the standard keyboard (be . Be sure to select the English layout).
- On the Orders processing tab, indicate the order statuses 0, 4, 5. Indicate a different color for status 4.
- On the tab 'Appearance/Order view' tab, indicate select the 'EQ label type' parameter. This is how an e-queue number will be generated
- If needed, check the 'Show EQ number' number box on the same tab. This is required for displaying the e-queue number in the order header
- On the tab 'Interfaces/Other programs', specify the path to the guest app ( GuestApp ) and its query period.
To configure order selection by arrows and discarding reseting selected orders, you should check the 'Border mode' box on the settings tab
'the Appearance/Main view' settings tab.
The parameter 'Order spacing' parameter on the tab ' Appearance/Main view '
tab must be more than zero and even. The spacing between orders will be used for framing an active order.
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